We ship Australia-wide using Standard Road, Road Express and Premium Express options. Most metro deliveries arrive in 1–4 business days, with remote areas taking up to 10 days.

Yes! Once your order ships, we’ll email you a tracking link so you can follow it from our door to yours.

Shipping costs vary based on size, weight and location. You’ll see the exact freight cost calculated at checkout before you confirm your order.

Orders placed before 12pm (AEST) with in-stock items are usually dispatched the same day from our warehouse. Custom hose assemblies may take a little longer.

Yes — local pickup is available from our Cambridge, TAS workshop. Just select "Local Pickup" at checkout and we’ll notify you when it’s ready.

Most orders ship from our Tasmanian warehouse. Some items may ship directly from our supply partners to speed up delivery.

Yes, we accept returns within 30 days of invoice for unused, standard stock items. Hose assemblies and special orders are not eligible for change-of-mind returns.

We’ll make it right — just contact us within 48 hours of delivery and include photos of the issue. We’ll arrange a replacement or refund where required.

Simply email us at sales@tasmanianhosesolutions.com.au with your order number, the issue, and photos if applicable. Our team will walk you through the process.

If the return is due to our error (wrong item, damaged, etc.), we’ll cover the return freight. For change-of-mind or incorrect orders, return shipping is the buyer’s responsibility.

Once your return is received and inspected, refunds are typically processed within 3–5 business days to your original payment method.

Absolutely. We pass on all manufacturer warranties, which vary by product — anywhere from 12 months to 10 years. On top of that, we back our workmanship:

✅ All in-house hose assemblies are covered by our 2-year no-questions-asked warranty against manufacturing or fitment defects.

If something goes wrong, we’ll work with you to make it right — fast.